Customer Service

Posted 23 February by Adecco UK Limited Easy Apply
Customer Service Advisor - LOCAL AUTHORITY
Bromley, England
Monday- Friday 9.00am-5.00pm
£10.62 hourly pay rate
ASAP start!
3 month temporary assignment

We are looking for the right candidate to work as part of a team within the Assessment & Care Management Division, to provide a high quality, prompt and effective front-line service to the public and other professionals.

Main Duties Include:

*To provide information and advice for service users, carers and care professionals.
*To steer people to support available within the community or universal services and to consider the individual's personal strengths, capability and support network to access this
*To determine whether a person appears to have needs that require care and support
*To gather initial information to identify whether a person has the capacity to understand and articulate their own needs
*To gather initial information to identify whether a person faces any potential safeguarding issues
*To work in conjunction with team colleagues and other professional staff to ensure that service user's needs are met appropriately

** Please apply online and please note that only successfully shortlisted candidates will be contacted **

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34543039

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