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Customer Service - Utility

Posted 12 September by Interaction Recruitment Ended

Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors.

We have a fantastic opportunity for you to work on behalf of one of the UK’s leading Energy suppliers based in Glasgow.

Role

As a Customer Service Advisor your role is to resolve all inbound queries received, ensuring that you have provided the customer with a high standard of service on all aspects of the call.
Calls can include various issues which require skills such as problem solving, empathy and communication.

Hours: 40 per week, working a rotational shift pattern in between the hours of 8:00am – 10:00pm Monday to Friday and 8:30am – 6:00pm Saturday. (NO SUNDAY WORK)

Start Date: On going.

Contract Type:
Full Time + Permanent

Salary:
£7.50 which increases to £7.70 after the 13 weeks probationary period

Training:
5/6 weeks training

Benefits

  • Annual salary reviews

  • Pension scheme

  • Life assurance policy

  • 28 holiday days

  • Childcare vouchers

  • Discounted gym membership

  • Employee assistance program

  • Full training program

  • NVQ course opportunities

  • A competitive salary with clear progression

    If you are target driven, have call centre/ customer service experience, a professional manner and are available to start immediately please apply now or contact us directly on

Reference: 33293789

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