Customer Service Team Leader

Posted 8 January by Coulter Elite Resourcing Ltd
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Are you passionate about customer service?

Do you want to work for a company with REAL career progression?

Do you have call centre experience? If so, then we want to hear from YOU!!!

Coulter Elite Resourcing - Recruitment Specialists are now recruiting for a Customer Service Team Leader for their client based near Leicester.

This is a great opportunity for an individual to join an established company who are specialists in their field.

As a Customer Service Team Leader you will be managing a team of inbound service advisors and driving the team to deliver a good service.

Person specification:-

  • Experience in a call centre environment
  • Experience within a customer service role minimum 5 years
  • A high level of IT skills, proficient in Microsoft office
  • The ability to prioritise, plan and organise workloads whilst in a busy environment
  • Good communication and inter personnel skills
  • Team player

The role of Service Team Leader is a full time permanent position, offering an annual salary of £22,000-£24,000 Working 37.5 hours per week. Monday - Friday 9am - 7pm, Saturday 9am - 5pm and Sunday 10am - 4pm

Fantastic company benefits include a 33 days holiday including bank holidays, pension scheme, free car parking, free holidays abroad, staff discounts an excellent working environment and clear career progression.

If the position of Service Team Leader sounds like you, then please forward your CV to Ashli Tasker at Coulter Elite Resourcing.

Coulter Elite Resourcing is an independent recruitment agency based in Peterborough supplying permanent and contract personnel, from office junior through to the highest levels of management both locally and nationally.

Between our team we have a wealth of experience and we operate in both the Permanent, Temporary and contract marketplace, covering the following areas:

Accounts, Administration, Bi-lingual, Call Centre, Customer Service, Design Engineers, Directors, Warehousing, Distribution, Engineering, Finance, Graduates, Human Resource, Insurance, IT, Legal, Logistics, PR, Media, Purchasing, Reception, Sales, Secretarial, PA, Telesales, Web Design

Reference: 36969438

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