Customer Service Team Leader
£30,000 - £35,000 DOE Plus great company benefits
We are currently recruiting for a growing company based in Uxbridge who are looking for a great Customer Service Team Leader to join their growing team. They are looking for something with a great attitude to come and join their fun buzzing environment. Are you someone who can lead and motivate a team? Are you proactive and inspiring? Have you managed a team in an office environment? Do you want a great work life balance with great company benefits? If you have all of the above and more APPLY NOW!!!!
- Inspiring and leading a team of 5, including regular 1:1's, appraisals and regular training
- Ensuring the Customer Service team is building relationships with key customers at all times
- Ensuring customer satisfaction is maintained at all times against the SLA's agreed
- Responsible for accurate and timely order processing for all customers
- Ensuring all work is carried out in line with KPI's
- Resolving any quality and logistic issues
- Liaising with key stakeholder to generate customer loyalty
- Customer Service
- Team Leader
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