Customer Service Team Leader

Customer Service Team Leader

Location: Uxbridge

£30,000 - £35,000 DOE Plus great company benefits

We are currently recruiting for a growing company based in Uxbridge who are looking for a great Customer Service Team Leader to join their growing team. They are looking for something with a great attitude to come and join their fun buzzing environment. Are you someone who can lead and motivate a team? Are you proactive and inspiring? Have you managed a team in an office environment? Do you want a great work life balance with great company benefits? If you have all of the above and more APPLY NOW!!!!

  • Inspiring and leading a team of 5, including regular 1:1's, appraisals and regular training
  • Ensuring the Customer Service team is building relationships with key customers at all times
  • Ensuring customer satisfaction is maintained at all times against the SLA's agreed
  • Responsible for accurate and timely order processing for all customers
  • Ensuring all work is carried out in line with KPI's
  • Resolving any quality and logistic issues
  • Liaising with key stakeholder to generate customer loyalty

Required skills

  • Customer Service
  • Team Leader

Application questions

Do you live within 5 miles of Uxbridge?
Do you have management experience in Customer Service?
Do you have both operational and people managment experience?

Reference: 36049813

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