Customer Service Support

Posted 22 June by Newman Office Personnel
  • Successful company require an additional member to join this lively team
  • Full training given and the opportunity to progress
  • Managing high volumes of inbound and outbound customer service calls
  • Managing your own customer service cases from inception to resolution
  • Assisting the supervisor with ad-hoc duties and customer requests
  • Managing a joint email account and working with the team to complete tasks

Key Strengths needed to succeed in this role

  • Excellent communication skills
  • Strong customer service skills
  • Confident and professional telephone manner
  • High degree of accuracy and attention to detail
  • Computer literate
  • Demonstrable team player qualities
  • Well organised and able to manage your own workload
  • Ability to multitask to a high standard
  • Use initiative for problem solving

Required skills

  • Customer Services

Application question

Have you worked in a similar role?

Reference: 35464432

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