*Be the first line of contact for all customer queries and requests
*Manage telephone calls professionally, efficiently and with good communication skills
*Effectively present and discuss the brand to existing and potential customers in a way that conveys an image of quality, integrity and understanding of customer needs
*Be an integral part of the internal team managing the workflow to meet customer deadlines
*Attend to customer questions, complaints and concerns immediately, and facilitate a satisfactory resolution
*Review quotations and other documentation produced for accuracy before submitting to the customer
*Contact external suppliers to facilitate outsourcing, when required, in order to source the most time efficient and cost effective solution
*Communicate effectively with internal operational teams, UK sales team and other departments to guarantee that customer objectives are met and all potential sales avenues are discussed.
*Follow systems and procedures in line with the requirements of the Company
*Participate as a key team player by supporting internal departments as needed
For additional information and to apply, please call Amy - client looking to interview and hire ASAP!!
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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