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Customer Service Supervisor

Posted 6 April by Office Angels Easy Apply Ended

Customer Service Supervisor

£30k- £35K

Guildford

Kindness, unity, humility, agree ability and patience.......if these are adjectives that fit your character then read on…….

Do you have solid office based experience as a Supervisor in a Customer Service environment?

This Company manufactures a highly desirable product, where offering the WOW factor to Customers is behind everything that they strive for, to include -

Duties:

  • Exceeding customer's expectations by ensuring that all service goals are met
  • Regularly reviewing processes in order to constantly improve the customer experience
  • Liaising with the Marketing Team to ensure that initiatives and promotions are executed
  • Responsibility for the hiring and training of future team members as well as carrying out performance reviews
  • Monitoring the website activity relating to B2B and B2C inquiries
  • Maintaining relationships with customers by ensuring the quality of service is executed throughout the department
  • Contribute towards team projects and department strategic planning

Skills:

  • SAP - setting up new orders and order processing
  • Excel - data entry requiring attention to detail and for providing reports
  • Knowledge of Word and Powerpoint
  • A positive attitude
  • A team player
  • Highly organised
  • Flexibility to travel

Call Lisa Foley on for more information.

Apply today for a possible interview slot!



Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Required skills

  • Operations
  • Customer Service Supervisor

Reference: 34844670

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