Our client is a major employer within the Cambridge market, due to an internal restructure they have a temporary opening for an experienced Customer Service / Service Advisor professional. They are looking for someone to join ASAP, so it is imperative you are immediately available. This position is initially for a period of 6months but could extend past this point. The hourly pay for this position is £10.50 - £11.50ph DOE.
You will be working alongside engineers organising for follow work that they have identified when visiting clients for scheduled services and breakdowns. You will need to be highly organised as you will be liaising with suppliers for the return of faulty parts and ensuring all items under warranty are recharged to the supplier.
Key skills / Experience
* Scheduling of engineers
* Customer Service
* Excellent organisational and time management skills
* Processing of quotations and sales orders
* Knowledge if ISO 9002 advantageous but not essential
* Experience of dealing with complex issues / cases
* The ability to work in a busy environment managing an ever-changing workload
With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.
Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.
We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This isn't just recruitment, it's: Recruitment as it should be.
For more information, call us or visit our website at www.theonegroup.co.uk