Customer Service/Sales Co-ordinator
Chelmsford £20000PA 25 days holiday
Do you enjoy processing orders and providing the customer with a quality service? This role is working for a manufacturing company where you will be involved taking inbound calls, providing a quote for new business and following the order through to delivery. A super role as you are involved through all stages including liaising with the internal production teams. Interested read on..
Respond to incoming enquiries-via fax, telephone, email.
Produce quotations for new business and follow through to acceptance
Process orders in a timely fashion
Participate in the administrative process of returns via the agreed quality process.
Advise customer on changes to delivery times
Assist customers with invoice queries and escalate if necessary to resolve.
Previous customer focused environment, processing orders preferably within a manufacturing environment
Able to work under pressure
Good IT skills including Excel
Ability to handle sometimes difficult calls with professionalism and confidence
Available to start work end of June
Working hours = Monday - Friday 8am-4.30pm, and 3.30 on Friday
Free parking available
Keywords: Customer Services ; Customer Coordinator ; Sales Administrator ; Sales Coordinator
Cordant People are equal opportunity employers
Cordant Group is an equal opportunities employer
- customer services
- sales administration
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