CUSTOMER SERVICE/SALES ADMINISTRATOR - HIGH WYCOMBE - REED EXCLUSIVE JOB!

Are you available immediately?

Do you have previous sales administration or customer service experience?

My client, based on the outskirts of High Wycombe are currently recruiting for a Sales Administrator on a permanent basis.

My client has lovely offices, car park on site and also a lovely small team.  This will be a one stage interview process and the candidate will start as soon as possible.

Job Duties:

• Receiving and making telephone calls to and from customers.
• Using the supplier’s sales literature to suggest appropriate products to customers.
• When required to aid product selection, use the appropriate mathematical formulae to calculate:  flow rate and differential pressure across a valve, power consumption of a coil.
• Producing verbal and written quotations for customers.
• Following-up quotations by telephone.
• Preparing samples for customers.
• Sending out sales literature by email or post to customers.
• Resolving issues regarding client complaints.
• Working with other members of the sales & marketing team to create and maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Entering customer orders on to the Exchequer computer system.
• Updating customer records on the CRM  database.
• Picking orders on the Exchequer system for despatch and passing the picking list to the stores department for despatch.
• Work closely with other departments, such as production/technical, stores and accounts to provide a consistently high level of customer service.

Accountabilities 

• Order processing
• Customer service/queries 
• Database management
• Quotations
• Small amount of Purchasing/PO number
• General admin

If you've read the above and are confident you're interested and suitable please apply now! As mentioned, this could be a quick turn around for the right candidate!