CUSTOMER SERVICE/SALES ADMINISTRATOR - HIGH WYCOMBE - REED EXCLUSIVE JOB!

Posted Yesterday by REED Business Support
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Are you available immediately?

Do you have previous sales administration or customer service experience?

My client, based on the outskirts of High Wycombe are currently recruiting for a Sales Administrator on a permanent basis.

My client has lovely offices, car park on site and also a lovely small team.  This will be a one stage interview process and the candidate will start as soon as possible.

Job Duties:

  • Receiving and making telephone calls to and from customers.
  • Using the supplier’s sales literature to suggest appropriate products to customers.
  • When required to aid product selection, use the appropriate mathematical formulae to calculate:  flow rate and differential pressure across a valve, power consumption of a coil.
  • Producing verbal and written quotations for customers.
  • Following-up quotations by telephone.
  • Preparing samples for customers.
  • Sending out sales literature by email or post to customers.
  • Resolving issues regarding client complaints.
  • Working with other members of the sales & marketing team to create and maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
  • Entering customer orders on to the Exchequer computer system.
  • Updating customer records on the CRM  database.
  • Picking orders on the Exchequer system for despatch and passing the picking list to the stores department for despatch.
  • Work closely with other departments, such as production/technical, stores and accounts to provide a consistently high level of customer service.


Accountabilities 

  • Order processing
  • Customer service/queries 
  • Database management
  • Quotations
  • Small amount of Purchasing/PO number
  • General admin



If you've read the above and are confident you're interested and suitable please apply now! As mentioned, this could be a quick turn around for the right candidate!

 

Reference: 41500256

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