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Customer Service / Retentions Role

Posted 23 January by Search Consultancy Easy Apply Ended

Job title: Customer Service /Retention's Advisor

Job Salary: £18k basic - £40k OTE

Job Location: Manchester City Centre

Working hours - Monday - Friday 11-8pm OR 9-6pm

No weekend work!

The Job

This is a fantastic opportunity for work for a company who really value their staff. Working as part of a growing team you will provide an efficient service and ensure customer satisfaction is at the forefront of all calls!

  • Identify needs of customer
  • Deliver exceptional customer service
  • Take ownership of customer accounts, ensuring customer expectations are met and exceeded
  • Work as a team and help support other team members
  • Identify and deal with vulnerable customers
  • Update customer's accounts

Experience required

  • Call Centre Customer service experience
  • B2B / B2C / Car Sales
  • Excellent communication skills
  • Strong listening skills
  • Problem solving skills
  • Target driven

Salary and benefits

  • £18k basic (depending on exp)
  • 25 days hols
  • Subsidised parking
  • Mon-Fri working hours
  • Team nights out

If you have the relevant experience please apply with your up to date CV now!!!

Location - Spinningfields, Old Trafford, Salford Quays, Stretford, Sale, Eccles, Trafford Park, Manchester, Greater Manchester

Keywords - B2B, B2C, Car Sales, Telesales, Sales Call Centre, Inbound, Outbound, Contact Centre

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34302845

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