Customer Service Representative - Excellent Commission Structure

Posted 20 December 2019 by Prospect Personnel
Easy Apply

We are currently looking to hire enthusiastic Customer Service Representatives for a fast-growing company from the financial sector, based in Banbury. This is a great opportunity to join a company with substantial growth plans and will provide fantastic opportunities to grow & progress.

Earn up to £600 in commission per month on top of a fantastic basic salary of £21,000

The Job

As a Customer Service Representative you will be responsible for:

  • Resolving customer queries via phone and email
  • Inbound and Outbound calls
  • Delivering first-class customer service
  • Assisting customers with applications and aftercare
  • Accurately logging data and updating records
  • Adhering to procedures and regulations
  • Responsibly handling loan applications
  • Hitting targets and KPIs

What are the benefits?

  • Starting salary of £21,000, plus commission structure after successful probation period
  • Clear career progression plans
  • Incentive days
  • Strong team culture
  • Fantastic progression opportunities
  • Central Banbury location

Who are they looking for?

The role ideally requires:

  • Previous Customer Service experience
  • Experience in a contact centre environment
  • Excellent people skills
  • Responsible, confident decision making skills
  • Organised, problem-solving approach
  • Clear, professional telephone manner
  • Strong typing skills
  • Previous experience from credit industries advantageous

Working hours are on a rotating 2-week shift pattern, as well as x2 Saturdays per month

If you are looking for a fantastic career opportunity in 2020, then apply today!

If you do not receive an initial reply within 3 working days, you can unfortunately consider your application unsuccessful

Required skills

  • Contact Centre
  • Customer Service
  • Financial Services

Reference: 39462034

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