Customer Service Representative

Posted 6 September by Newman Office Personnel
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Our client is looking for two Customer Service Representatives to join their growing team on the outskirts of Bishop's Stortford.

The main duties include acting on behalf of larger, multi-million pound companies to resolve the issues that their clients face and log the queries on the in-house system. The majority of queries are through inbound calls however the successful candidate will also be responsible for dealing with/sending letters, emails and messages in a formal template.

The ideal candidate will:

  • Have an excellent phone manner
  • Be resilient
  • Experience with inbound calls desired but not necessary

The company's base is located within walking distance from the train station so a driving licence is notNP a necessity.

Reference: 36042860

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