Join a young vibrant and growing business in Hertfordshire. We are looking for prompt, polite and enthusiastic individuals to join our rapidly growing business as Customer Service representatives. Dealing with customer enquiries, product questions and general order enquiries.
Key duties :
- Deal with all queries in a professional and timely manner
- Answer telephone calls in an efficient and appropriate manner
- Provide proof of deliveries where requested
- Communicate with carriers to investigate any missing, damaged or late parcels
- Communicate / discuss customer issues with other key staff when needed
The ideal candidates will have:
- Excellent written and verbal communication
- Good planning skills and the ability to respond to time frames and deadlines
- A truly positive attitude at all times
- Be highly organised in managing own workload
A bit about our business :
Auto Finesse is one of the fastest growing companies within the car care and detailing industry in modern times. We produce a range of car care and detailing products for from Cleaners, to Polishes, Waxes and Accessories alike. Stocked at some of the UK's largest car care retailers, and with a thriving e Commerce website serving approximately 20,000 individual customers per month. Accompanied by a thriving international fan base with over 500,000 active followers on social media. We are going places and we want you to join us for the ride.
*Due to remote location candidates will ideally have own means of transport.
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