Customer Service Representative

Our client is based in Redditch and looking for a Customer Service Representative to join their team. The ideal candidate will have a background in customer service and speak German at an intermediate level and higher.

Client Details

Our client is a Global business and are looking for someone to join their team as a Customer Sales Representative based in Redditch.

Description

As the Customer Service Representative, you will be first point of contact for customers and clients of a German speaking base, handling queries directly and directing the to the appropriate internal departments. The Customer Service Representative shall deal with stock entry and express orders, monitor deliveries and liaise with logistics providers, as well as following up on claims, back-orders, returns and credits.

Profile

The successful candidate for the Customer Service Representative will have:

  • The ability to speak fluent German

  • The ability to work independently, showing initiative as well as having a proactive approach to work

  • Knowledge and a background using MS- Office products and ERP are also beneficial

  • Strong customer service skills with the ability to handle complex enquiries
  • Ideally worked in the automotive sector, though this is not a necessity

Job Offer

A competitive salary

Reference: 34856264

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