Customer Service Representative

Posted 4 April by We Are SSG Easy Apply

My client based in Worsley near Manchester are a leading software company. They are going though a period of growth and are looking for Helpdesk/Customer Service Representatives! Are you a team player, motivated to make a difference, and looking for your next exciting career move? This is an excellent opportunity to become an integral part of an innovative, fast-paced business, helping them to maintain excellent customer service as we expand globally.

For the role you will need the required skills;

? Ability to approach problems logically
? Customer oriented, with the ability to adapt/ respond to different types of characters
? The ability to work independently and as part of a team
? Action-oriented and self-disciplined
? Excellent problem-solving skills
? Ability to adapt and be flexible depending on work demands
? Ability to effectively prioritize work time to ensure productivity
? Ability to determine customer needs and provide appropriate solutions
? Good comprehension skills- ability to clearly understand and state the issues
customers present
? Good composition skills- ability to compose a grammatically correct and accurate
written response

? Ability to communicate effectively with stakeholders

Useful Skills / Experience:
? Previous client service experience

If interested please send current CV.

Required skills

  • Customer Service
  • Organisational Skills
  • Fast Paced Environment

Reference: 34824914

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