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Customer Service Representative

Posted 27 February by Bennett & Game Recruitment Easy Apply Ended

Customer Service Administrator required. My client is a well-established Logistics Service Provider who are looking to appoint a Transport Coordinator to join there highly dynamic team in the Altrimcham area.

The Customer Service Administrator will be responsible for arranging the day-to-day operational movements while also responding to customers and dealing with bookings. This is an excellent opportunity for a candidate starting off in the transport & logistics industry or a graduate looking to break into the industry.

Customer Service Administrator Position Overview

  • Keep all customers satisfied with the service provided, and minimize complaints and issues from them, by building relationships, and providing a personal service to them.
  • Ensure all Sales Orders and relating paperwork is processed accurately and to requirement for both customers & account managers.
  • Processing Sales Orders
  • Providing customer quotations
  • Set up New Customer Accounts on the system
  • Track Complaints and filling out appropriate documentation

Customer Service Administrator Position Requirements

  • Requires excellent communication & organization skills
  • Good telephone manner; accuracy and ability to take high responsibility for taking tasks through to completion
  • Proficient with Microsoft packages including PowerPoint, Excel, Word and Outlook

Customer Service Administrator Position Remuneration

  • Salary £18,000 - £22,000 (Dependant on experience)
  • Monday - Friday, 09:30 - 18:00
  • 28 days' holiday, including bank holidays

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Bennett and Game Recruitment are acting as a Recruitment Agency in relation to this vacancy

Reference: 34564373

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