Customer Service Representative

Posted 4 December 2017 by Sheridan Ward Recruitment Services

Customer Service Representative

Reference: 4101

Job Type: Permanent - Full time

Location: Uxbridge - Hours 8.45 - 5.15pm

Salary: £25,000 - Bonus, Parking, Pension and Private Health

My client a global company is looking to recruit a Customer Service professional with outstanding communication skills coupled with numeric aptitude. You will also need to be an excellent team player able to work to tight deadlines and within a pressured environment. Do you have 3 years’ experience in a Customer Service or Administrative role? Do you have good knowledge of SAP? Are you able to work under pressure and to tight deadlines? If the answer is yes, this role is for you!!

Duties include

  • Proactively manage customers’ orders and input onto the system
  • Respond to customer queries by phone and web chat
  • Manage customer queries by outlook inbox, cloud and SAP
  • Input orders in SAP system
  • Invoicing
  • Process returns
  • Work to strict SLA

***PLEASE NOTE THAT ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED***

If you think you have the experience for this role make sure you APPLY TODAY!!

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Administrative
  • SAP
  • Meet Deadlines
  • Pressure Situations

Application questions

Do you live within 5 miles of Uxbridge?
Do you have good knowledge of SAP?
Do you have 3 years’ experience in a Customer Service or Administrative role?

Reference: 33616933

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