Customer Service Representative with Swedish

Posted Yesterday by Brno MSS
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Are you fluent in Swedish and in English? Would you like to become a part of an international company, which is a leader in connecting people to jobs? REED is looking for an experienced customer service professional for the position of Customer Service Representative with Swedish at our client’s offices in Brno, Czech Republic.

Your responsibilities will be:
• Respond professionally to customer enquiries via email, phone & chat (90% B2B)
• Conduct customer training sessions to help the customers use the company’s products
• Participate on adhoc projects and site testing

Later you can grow to the position of:
• Senior Customer Service Administrator
Client Trainer for company products
Team Leader

We are looking for:
• Fluent knowledge of Swedish and English
• Excellent communication skills
• Previous customer service experience, preferably in a call centre an advantage
• Computer literacy with the ability to learn customer service software applications
• Technical troubleshooting skills an advantage
• Customer and detail oriented

Our client offers:
• Competitive salary
• International and multicultural working environment in a shared service centre
• 5 weeks of vacation, 4 sick days
• Job related continuous training
• Contribution to pension and life insurance
• Health care program
• Language classes
• Meal vouchers (100 CZK, 55% paid by the employer)
• Discounted gym membership
• Career progression opportunities
• Relocation reimbursement (28,000 CZK)

Location: Brno, Czech Republic
Contract: Permanent
Working hours: Mon – Fri, 9 – 5.30
Starting date: Negotiable
Recruitment process: 2-3 rounds, phone interviews and/or F2F + online test

If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation
Gabriela Sakalova, REED – MSS
+420 602 780 613,

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Reference: 37476612

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