Customer Service Representative - Medway - £19,000

Posted 4 days ago by Huntress
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Customer Service Representative - Medway - £19,000

A fantastic opportunity has arisen for a willing team player, who is enthusiastic and has excellent communication skills.

Key responsibilities:

  • Collaboratively, liaising with internal departments, field teams, manufacturers and external agencies to obtain information to resolve issues
  • Communicating effectively with external carrier companies to track deliveries, obtain proof of delivery and arrange collection of parcels for returns to the warehouse
  • Recording and processing small equipment repairs
  • Processing non-stock orders and raising credit notes
  • Evaluating and preparing Carrier insurance claims

The successful candidate will possess:

  • Friendly, polite and helpful telephone manner
  • The ability to listen carefully and skilfully ask questions to understand how you can help customers
  • Strong administrative skills

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Required skills

  • B2B
  • sales
  • admin
  • telesales
  • customer service
  • product
  • telephone
  • office

Reference: 39509470

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