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Customer Service Representative German

Posted 7 September by Page Personnel Finance Ended

Page Personnel are delighted to be partnered with a market leading, global business. Our client has an exciting role for a German speaking Customer Service Representative, who will engage with their international customers.

Client Details

Our client is a market leading Global Manufacturing Brand.

Description

The right candidate will likely have the following responsibilities:

  • Ensure customers receive high level of service at all times
  • Handle and resolve customer complaints timely and in a professional manner
  • Direct any requests and unresolved issues to the designated internal resources, escalating issues to team leader as required
  • Follow up customer orders with internal departments on time and update customers proactively
  • Communicate and coordinate with internal departments like order book, sales, finance
  • Record details of actions taken
  • Follow up on customer interactions
  • Support projects and process improvements to increase customer satisfaction and productivity

Profile

The successful candidate will likely have the following profile:

  • Strong interpersonal communication skills, dealing with both internal and external customers and Sales Force

    • Fluency in English and German language
    • Good organisational skills
    • Ability to use own initiative to make decisions and work under minimum supervision
    • Ability to work under pressure
  • Self motivated

Job Offer

Our client is offering a competitive salary of £20,000-£22,000 with a benefits package included.

Required skills

  • Customer Service - German and English Speaking

Reference: 33246620

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