Customer service representative - FRENCH SPEAKING

A customer service representative working within a bio-medical field, holding duties around all enquiries, advice and orders within the research department.

Client Details

A global developer and manufacturer of both world-class antibodies and reagents used in bio-medical research supplied across the world, to aid in the fight against cancer amongst many other diseases.

Description

The key duties needed are from the customer service representative :

-Assisting with enquiries, and advice through calls and emails

-Processing and managing orders

-Issuing credit memos

-Investigating credits

Profile

As a successful customer service representative, you will:

Be fluent in English and French

-Have 3 years experience within order management (Bonus if it is within the bio/pharma industry)

-Have suitable knowledge of salesforce or familiar software systems

-Have a good understanding of shipping processes

-Happy to take on responsibility within multiple sections and departments

-Be a hard worker

-Excellent communication

-Team player

Job Offer

This job offers a competitive salary, good career progression, WFH and training in London amongst other benefits!