Customer Service Rep German

Posted 23 February by Jobwise plc

This is an exciting and different challenge for someone who is looking to work within the travel industry. A rare opportunity for a multilinguist who is fluent in German. Working on for international sales and marketing agency that specialise in Travel fulfilment campaigns.

The Role
• Taking calls from German speaking customers
• Dealing with clients enquiries in line with a promotional campaign where they are entitled to booking free flights
• Using in-house software and internet to gain booking information
• Handling inbound and outbound reservations calls
• Dealing with / processing inbound booking enquiries
• Resolving general enquires and escalation of complaints
• Offer on-going support and assistance

Skills and Experience
• Ability to speak fluent German, and English
• Travel industry experience is desirable not essential
• Proficient in Windows based applications including Microsoft Office
• Good time management and multitasking skills
• The ability to work under pressure in a diverse market

The Benefits
• Starting salary of £16000
• Monday - friday 8.30-5.00
• 28 days holiday including bank holiday
• Good career opportunities

Required skills

  • and English
  • Ability to speak fluent German

Reference: 34541634

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