Customer Service & Production Co-ordinator

Posted 5 April by Priority Appointments Easy Apply

25-30k pa with annual bonus based on profits. Friendly, small, stable and successful company, 23 days holiday, free parking, BUPA after 6 months - what's not to like!

Our client is a friendly, stable and successful company that provides a niche service to business customers. As the Customer Services and Production Co-ordinator, you will be the linchpin between the customer and the production department. As this is a very varied, busy, multi-tasking role, you'll be highly organised and a superb communicator. because you'll be responsible for ensuring customer priorities are met and that the resources required for the completion of orders are available at the appropriate time.

As a Customer Services & Production Coordinator you will be:
  • Updating costing spreadsheets
  • Ensuring communication of order requirements to production team including customer quality requirements and customer stock management
  • Liaising with suppliers regarding delivery requirements
  • Providing cover and support to the Sales Order Administrator using Sage 200 and spreadsheets to produce internal works orders and external purchase orders
  • Providing cover and support to the technical area in administrating print files into production
  • Managing customers' stock
  • Providing customer feedback to the team
Key Skills and Experience needed for this role:
  • High levels of IT skills in particular using Excel
  • Able to work as part of a team
  • Flexible approach to work and a "can-do" attitude
  • Excellent communication skills in order to liaise between customers and the production department
  • A strong commitment to providing good customer service - prepared to go the extra mile for a customer to answer a query or resolve a problem
  • Knowledge of Sage 200 is advantageous but not essential - training will be given
Associated Benefits:
  • 25 - 30k pa + annual bonus based on profits
  • 23 days annual leave per year
  • Free parking
  • BUPA after 6 months
  • Small, friendly company

Please apply by sending us your CV. If you've not heard from a Consultant within 5 working days of sending us your CV, unfortunately on this occasion your application has not been successful.

Reference: 34836760

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