Superb on-line print business who are growing fast are looking for capable and proven customer success specialists to join their customer service team.
Acting as a link between customers and production teams, you will oversee orders and resolve concerns, assisting with a wide variety of inquiries that help their customers reach their goals using phone, email and live chat.
My client are a technological leader, using their ground breaking software to redefine online print they are experiencing huge growth.
They have created our platform to add value to the supply chain, aid production efficiency while aspiring to offer an unsurpassed customer experience when buying print online.
Quality products, quality service, at a great price. They believe in their team, are fair, pay well and always listen.
Fostering good relationships with customers through proactive outreach and engagement you will use your experience and knowledge to advise customers on products and methods to achieve the best result.
To be considered for the role you will be need previous print experience, particularly on bound multi-page items. We’ll also expect you to be reliable, engaging and concerned about giving excellent service.
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