Customer Service Operative

Posted 17 August by Workforce

Job title: Customer Service Operative
Location: Daventry
Salary: ?9.13 per hour
Hours: Monday to Friday 08.00 - 5.00pm Saturday (when required 08.00 - 2pm - could be three hours could be six hours)
Duration Temporary to permanent - Temping for 12 weeks and taken on permanent for the right person.

We are recruiting for a Customer Service Operative to join my client based in Daventry if you excel in customer service and possess excellent customer service skills and are available immediately, we would love to hear from you!

Duties on a day to day basis will include the following:

. Responsible for taking and making calls to customers and dealer support
. Liaising with drivers and contacting dealers
. Arranging same day deliveries and gaining quotes
. Creating and updating excel records and updating databases
. Using SAP to update records - experience in this is not essential but would help

As a person you will need the following experience & Qualities:
. You will possess excellent customer service skills
. Have a good phone manner and be confident on the phone to deal with difficult telephone conversations at times
. Be Pc literate
. Be available immediately
. Possess excellent communication skills

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Reference: 33102138

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