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Customer Service Operative - London Based High End Developer

Posted 4 April by Michael Page Property & Construction Ended

High end residential experience from a multi-trader point of view essential. Candidates must have a high level of communication and be able to show excellent hands on technical skills across multi-trades.

Van and tools provided, excellent work environment and potential to progress within the Customer Service department.

Working on a variety of projects across North and North East London

Client Details

My client is a high performing and high demanding residential developer working in the luxury residential market across London and the South East.

The are committed to their staff and only look to take on candidates that can not only show excellent skills at their current level but also the ability to progress and develop in their career with the business.

Customer service should be offered to customers at a level that matches the prestige of the business and this business is no different. They expect the right candidates to present themselves as confident and professional at all times.

Description

Customer Service Operative - London Based High End Developer

  • To maintain the brand and assist in delivery of a quality product with minimal build defects leading to positive customer satisfaction at hand-over and beyond.

  • Effectively manage the expectations of all customers both internally and externally, ensuring excellent customer service is provided.
  • Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations.
  • Candidates in this role will be diagnosing issues at various properties after handover and throughout the 2 year warranty period.
  • You will ideally have experience at a top level of painting & decorating, joinery, tiling and patch plastering.
  • There will be no need to carry out full plumbing or electrics but there may be minor requirements in these fields.

Profile

Customer Service Operative - London Based High End Developer

  • Demonstrate support for Group values
  • Have Integrity - build trust by being open, clear and credible
  • Be Passionate - take pride in what you do and the impact that you make
  • Respect People - work together, empower people and value the contribution of others
  • Think Creatively - find individual solutions
  • Excellence Through Detail - deliver the best through attention to detail, in everything that we do
  • To assist the customer service team to ensure an efficient pro-active service is provided to our customers in line with the company procedures and objectives, from handover through to the end of the 2 year warranty period.

Job Offer

Customer Service Operative - London Based High End Developer

Building and construction

North East London

Offering a competitive salary between £33k - £36k + new van and tools + fuel card + 28 days holiday and pension

Comes with phone, tablet and uniform.

Required skills

  • residential
  • operative
  • decorating
  • carpentry
  • multi-trades

Reference: 34822641

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