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Customer Service Officer

Posted 27 February by Reed Featured Ended
Are you available immediately?

Looking for a role to start now and take you well into next year?

Well my client is currently looking for two customer service professionals for a 12 week assignment during their busy period!

Job Description

*Being the first point of contact for customer’s queries, administering requests within their service agreements.
*Documenting all actions and tasks through the customer portal.
*Liaising with contractors
*Assigning jobs to engineers etc.
*General administration support and maintaining extremely high levels of customer service.

Person Specification

* Strong IT skills, with experience of using various systems. Experience of using communications such as Smart App is an advantage but certainly not essential.
*Previous customer service experience in a call centre environment is preferred.
*Previous experience of working within a housing/repairs team would be an advantage, but not essential!


*On-site parking available
*Immediate start available
*Excellent holiday pay and pension
Monday to Friday £8ph

Please apply asap or send your cv and covering email to

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 33907973

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