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Customer Service - Nottingham City Centre

Posted 8 March by Elizabeth Michael Associates Easy Apply Ended

***6 POSITIONS AVAILABLE***

Any background considered including Hospitality, Bar, Hairdressing etc. You just need great customer service skills!

Location - Nottingham City Centre

Salary - £7.50ph £100 bonus when you complete 8 weeks

Hours - Full time hours between 7.30 - 17.30 SATURDAY INCLUDED BUT 1 DAY OFF IN THE WEEK

Start Date - ASAP

Duration: Temporary ongoing potentially leading to Permanent

Key Responsibilities:

  • Taking inbound calls from customers
  • Encourage and establish a strong rapport with customers
  • Respond to queries in a calm manner, communicating with managers where necessary
  • Create and regularly update the customer database

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Outgoing and personable, a warm and friendly personality
  • Understanding of what makes great customer service
  • Confident telephone manner, good conversational skills
  • Calm and polite demeanour, ability to deal with all types of individuals
  • Attention to detail
  • Good with IT
  • Proactive, positive and flexible attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Required skills

  • Call Centre
  • Customer Care
  • Customer Queries
  • Customer Service
  • Telephone Manner

Reference: 34634170

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