Customer Service Manager

Posted 6 June by Shortlist Recruitment Limited Easy Apply

Customer Service Manager
Chester
£22,000

ShortList Recruitment has a fantastic opportunity for a Customer Service Manager to join a busy Contact Centre based in Chester. Due to significant growth we are looking for an experienced Team Leader / Manager to join one of Chester's leading employers.

The Customer Service Manager will lead and motivate the Inbound Sales Team and will be well suited to someone with a proven background in sales and leadership looking for a career with a forward-thinking, vibrant and growing company.

The Customer Service Manager will be responsible for:

  • Day to day people management
  • Identifying skills gaps within in the team
  • 1-2-1 coaching and mentoring
  • Driving the team to achieve targets

The Customer Service Manager will have:

  • A proven background in sales
  • Experience in people management
  • Contact Centre experience will be beneficial
  • A passion for excellent customer service

The Customer Service Manager position will offer a salary of £22,000 + benefits and is based in Chester, easily commutable from Wirral, Liverpool, Wrexham, Crewe and Flintshire.

If you would like more information about the Customer Service Manager position, click 'APPLY' below for immediate consideration.

ShortList Recruitment is acting as an Employment Agency in relation to this vacancy.

ShortList specialise in the full spectrum of IT positions, from CIO to Helpdesk Analyst, on both a permanent and contract basis.

Reference: 35324119

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