Customer Service Manager

Posted 4 April by Jackie Wilsher Staff Service Easy Apply

Customer Service Manager

Leighton Buzzard

Full Time Permanent

£28,000 - £30,500 plus bonus of up to £2800.00

Our large and prominent client who are based in Leighton Buzzard are looking for a Customer Service Manager. The successful candidate must come from either a manufacturing or production background and have experience of managing a large team in an office environment.

Responsibilities

" Oversee the day to day running of the team

" Deal with any escalations or issues if and when they arise

" Set KPI's and motivate the team to ensure all targets are met

" Carry out 1-1's with the team when required

" Provide support and training when needed

" Complete own monthly and quarterly objectives and report to Senior management accordingly

Essential criteria

" To come from a manufacturing or production background

" Have experience of managing a team within an office environment

" Able to work well under pressure, staying calm and professional

" Good problem solving and troubleshooting skills

Please apply now!

If you meet the criteria and are ready to make the next step in your career then please apply now.

Please note that vacancies may sometimes be withdrawn prior to the closing date if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

Please note: Only candidates with the relevant skills and experience will be contacted at this time. If you do not hear back from us within five working days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. If our consultants feel your CV is relevant to another position we have available we will be in touch.

Reference: 34826014

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