Customer Service Manager

Posted 6 February by Arc IT Recruitment

Customer Service Manager

Brighton, East Sussex

£45,000 - £50,000 + Excellent Benefits

Customer Service Manager is required by a leading software business based in the heart of Brighton.

Working for an organisation who have a brilliant flagship product, this Customer Service Manager position looks for those who have solid leadership skills in mentoring and coaching customer service teams, who has experience offering best advice for company strategy and take hold of all areas in management from SLA's to financial monitoring.

This is a genuinely exciting opportunity for those who are enthused to deliver first class customer service in a technical environment and this background is paramount for your CV to be successful, along with the following;

  • Leadership/management of customer service team
  • Technical understanding
  • Coaching and technical support
  • Budget/financial experience

Working for a company who truly reward hard work, this Customer Service Manager role requires those who are a talented Customer Service professional.

To apply for this position please send your CV to Paul Wilson at Arc IT Recruitment

Customer Service Team Lead, Customer Service Advisor, Software Team Leader, Web Team Lead, Customer Care Professional. Customer Care Team Leader

Reference: 34409948

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