Customer Service Manager - St Albans - £30,000 p.a

Posted 9 April by Smart 10 ltd Easy Apply

Title: Customer Service Manager

Salary: £30,000 p.a
Location: St Albans, Hertfordshire
Contract: 12 Months FTC

Do you have a passion to deliver Excellent Customer Service?

Have you recent experience in Managing a successful team?

Our client is looking for an enthusiastic and organised individual that can use their own initiative, as well as work with speed and accuracy to join their busy team. The Goal is to keep the department running in an efficient and profitable manner and to increase customer satisfaction at all times. Offering a Customer Service of excellence and exceeding client's expectations, is at the Heart of Everything they do!

Duties:

  • Analyse statistics and compile reports
  • Provide excellence Customer Service
  • Develop service procedures, policies and standards
  • Deal with approved budgets
  • General administration

Skills/experience required:

  • Strong experience as customer service manager/ Retail Manager
  • Education required Degree Level
  • Excellent client and communication skills
  • A good attention to detail
  • Able to work as part of a team
  • Assertiveness

Company benefits:

  • Holidays
  • Pension
  • Bonus scheme
  • Free on-site parking

Should you be short listed for this position, a member of the Smart10 team will be in touch with you in the next five working days. Good luck with your application!

Smart10 Ltd is a "Multi Award Winning" and Independently run recruitment consultancy which specialises in both Permanent and Temporary positions across all Business Support roles. Smart10 have become renowned as one of Hertfordshire's most dynamic recruitment companies. As a business, we won the Judges Award in 2012, Best New Business Award in 2013 and 'Business Person of The Year in 2016, at The Hertfordshire Business Awards, for being the most "promising" and "innovative" company within Hertfordshire.

We are proud to work with a leading number of blue-chip companies as well as smaller SME’s throughout the region. The smart10 team are an energetic and smart team of highly experienced and professional recruitment consultants who are committed at exceeding both our candidates and client’s expectations

Reference: 34857293

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