Customer Service - Financial Services - Immediate Interviews Available

Posted 23 January by Parallel Group

Salary of £17500 - £19000.

Free parking - Monday to Friday, no shifts or weekend work. 9-5:30 daily.

Are you looking to further your career within the financial sector? Real progression opportunities and industry qualifications to be gained coupled with great earning potential make this a role perfect for candidates who are looking to improve their career prospects.

Our client, an industry leader based in Leeds, is looking for talented Customer Service candidates to join their exciting, progressive and growing company.

They are looking for driven candidates who are able to work as part of a successful team, can facilitate change, adhere to regulations and talk to clients (finance professionals) in a confident manner.

This role would ideally suit candidates from an insurance, financial services or investment background. As well as any other industry that is heavily regulated.

Professional development is a key benefit of this role and sponsorship of a formal financial qualification will be provided for the successful applicants.

Successful candidates will be able to demonstrate the following skills:

  • Answer enquiries whether received by telephone or e-mail.
  • Carry out identity verification checks
  • Seek to provide the broadest range of information
  • Work towards Key Performance Indicators
  • Keep customer records up to date
  • Complaint handling and escalation

Required skills

  • Financial Services
  • Funds
  • Investment
  • Regulatory Requirements

Reference: 34302685

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