Customer Service Field Manager

Posted 4 April by Hays Specialist Recruitment Limited Easy Apply

Customer service manager, field based, up to £37k+car, Devon and Cornwall

Your new company

You will be part of one of the UK's leading construction companies who have a world renowned reputation. With over 80 offices in the UK and over 100 globally, the opportunities are endless.

Your new role

You will join a successful and dedicated customer service team working closely with the Customer Service Manager (office based) and in house customer service teams. You will be responsible for overseeing the resolution of defects to properties across multiple sites and in relevant timescales. You will also ensure that all new homes are completed to strict quality standards. Furthermore you will complete home demonstrations for customers prior to legal completion.

What you'll need to succeed

You will be an experienced service professional with face to face customer service experience. You will be driven and motivated to resolve problems as efficiently as possible. Strong IT and outstanding communication skills are essential. A service management background in construction would be advantageous.

What you'll get in return

You will receive the opportunity to work for a globally innovative company who truly value their employees. You will also have a wealth of progression opportunities available to you as you progress through the company. Furthermore you will receive a competitive salary along with a company car and excellent benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Matthew Irish at Hays on now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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