Customer Service Executive

Posted 19 September by HAMPSHIRE RECRUITMENT SERVICES LTD
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A new opportunity has arisen to work for a progressive company in Alton. This is a permanent role with excellent training and development. You will work as part of a successful team who provide an outstanding service to their customers. This would suit an applicant who has some previous customer service experience and looking to build on existing skills.

Job description:

Speaking with customers over the phone and email

Monitor a busy in-box and direct to the appropriate department

Investigate discrepancies and complaints

Update the database accurately

Open new accounts, obtaining information from customers

Pro-actively manage relationships

Liaise with internal departments and 3rd parties

Skills:

Excellent communicator

Organised

Approachable and friendly

IT Literate

Able to work on own initiative

Excellent range of company benefits

Modern offices

Hours of work - Monday to Friday

Parking available

Close to public transport links

If you are interested in this position, please apply now

Reference: 36152636

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