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Customer Service Executive

Posted 18 April by SOS Recruitment Easy Apply Ended

Customer Service Executive

Our well established client based in Christchurch are currently looking for a Customer Service Executive to join their team!

Location: Christchurch

Hours: Monday - Friday 9.00 am - 5.00 pm

Salary: £18,000 per annum plus £19,800 OTE

Responsibilities:

  • To be the first point of contact for any customer service related issues with our customers. Ensuring customers are updated at all times.
  • Ensuring all queries from clients are answered professionally and promptly
  • Updating system notes for any customer service tickets raised in the system. All notes and details must be kept up-to-date.
  • To be the first point of contact for any supplier related queries or issues. Ensuring suppliers are up-dated at all times.
  • Ensuring that all orders are processed as quickly as possible into our in house system
  • Ensuring that clients receive all the communication, artwork and documentation and end product that they need in a timely manner.
  • To assist the Customer Services Manager with delegated tasks as required.

Skills Required:

  • Exceptional written, reporting and verbal communication skills
  • Strong numerical and analytical skills
  • Have a forward thinking attitude and have the ability to problem solve
  • Ability to work proactively and make key decisions
  • Effective time management
  • Dedicated, adaptable, positive outlook

Find success with SOS

Don't delay, call, click or come in today

Hours: Monday - Friday 8:30am-5:45pm

Phone:

http://www.sosrecruitment.co.uk

Reference: 34942212

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