We are currently recruiting for a Customer Service Executive to join a fantastic banking and financial services company in the Cheshire area, CW9, Northwich.
Working pattern: Monday to Friday, 7am - 8pm
Starting salary from £19,665 - £22,030 plus excellent benefits and progression opportunities.
Benefits: 10% pension/ life insurance/ 25 holidays Onsite: Gym, Parking, well being centre, 2 x Canteens, free medical insurance, support team Training is for 8 weeks
As a Customer Service Executive, you will provide dedicated support to our clients. We will depend on you to deliver a world-class service that exceeds client expectations. You will provide expert advice and aftercare on a range of our products. In this role, you will build meaningful relationships with your clients, anticipating their needs and making sure we meet them. To make that happen, you'll be given all the tools and training you need to progress. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today and the support to reach their biggest ambitions in the future.
As Customer Service Executive, your main responsibilities will involve: * Providing full end-to-end support for our clients * Building strong relationships with our clients, listening to their needs and proactively guiding them through our service range to identify the right choice for them * Working on complex issues to fully understand cause, impact and solution to client queries * Sharing knowledge and best practice with your colleagues, coaching and acting as a role model for your team.
As a Customer Service Executive * A proven track record of working in a customer service environment is required, but financial services experience is not a priority * The ability to build strong relationships with your clients * Excellent written and verbal communication skills * A passion for delivering an outstanding customer experience * The ability to make decisions that always put the customers first * A desire to constantly learn and develop new skills in an ever changing environment
To be considered for this exciting position, please email your CV in the first instance. Please note that if you are successfully put forward for a role you will need to be able to supply valid Proof of Identification at the start of the recruitment process.
The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks Adecco is an equal opportunities employer If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.
Consultant: Recruitment Hub Contact No: - Sarah Gillan
Adecco is an equal opportunities employer If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.