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Customer Service Executive

Posted 14 May by REED Easy Apply Ended
Do you want to work for a reputable global company that are trusted by over 2.5 million customers worldwide?

Do you want to provide excellent customer service in a fast paced, modern environment?

My Client located in Ipswich are recruiting for Customer Service Executives to join their team due to growth. The company offers a fantastic working environment, with bright open offices, a large staff area, and free car parking on site.

This is a full time, permanent position, with successful candidates needing to be flexible to work Monday – Friday 9am-6pm OR 3pm-Midnight on a shift rotation. You will be required to work one Saturday AND Sunday per month, with days of being given during the week instead.

Responsibilities will include -

• Providing outstanding Customer service at all times, exceeding customer expectations
• Respond to all enquires within required timescales
• Identify and provide effective solutions for any issues
• General administrative duties and assist with projects/tasks
• Working under direction of Management to achieve targets
• Communicating with various internal departments to resolve client queries
• Proactively log client and product information

The successful candidate will have previous customer service or call centre experience, have strong communication and time management skills, and be a team player. You should be able to work efficiently in busy environments, with a can-do attitude!

With flexible times available. Starting salary is £16,500 per annum with bonus opportunities.

To apply please send your CV to George.copsey@reedglobal.com stating your notice period and relevant skills. For more information please call 01473 295 090. Please note that due to the location and working hours, your own transport would be desirable.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34622108

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