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Customer Service Executive

Posted 26 February by Lucy Walker Recruitment Ltd Easy Apply Ended

Customer Service Executive

South Leeds

£19,000- £20,000

A well-established manufacturer of luxury goods is currently recruiting for a well-experienced Customer Service Executive to join their offices based just south of Leeds City Centre.

This is an amazing opportunity to join a respected and high end company. As Customer Service Executive you will be responsible for dealing with retailers and consumers and providing them with first class customer service over the telephone and via email and written correspondence. In addition, your daily duties will involve a combination of the following:

  • Liaising with end consumers, retails and managing different accounts
  • Prioritising and processing customer requests submitted by the telephone or email
  • Investigating complaints and resolving efficiently
  • Database management
  • Liaising with other departments to arrange deliveries, repairs or collections
  • Any other tasks as needed

This is a first rate Customer Service Executive role, perfect for a capable and adaptable individual with a strong background in providing excellent Customer Service. In order to be considered for this role, the ideal candidate will have:

  • Demonstrable experience within a customer service role
  • Experience in liaising with both consumers and retailers or suppliers
  • An excellent telephone manner and an enthusiastic attitude
  • An ideal attention to detail
  • Ability to work within a highly fast paced environment and prioritising workload accordingly

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Key words: Customer Serive Executive, Customer Service Advisor, Customer Service Assistant, High end, luxury, manurfacturer

Reference: 34560135

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