Customer Service Executive
Salary: £17,000 + Performance bonus (OTE £19,500)
Location: Leeds City Centre
Job Type: Permanent
Industry: Office Personnel
Job Reference: EM/J4594
Jo Holdsworth Recruitment are currently working with a fantastic Insurance company that are recruiting for a vibrant and dynamic administration assistant to join their bespoke team. This is a fantastic opportunity for someone who is looking to join an organisation that can offer clear progression and a supportive team environment.
You will be reporting into the client support team leader and will be working alongside the sales team to provide assistance with their administration needs. You will be comfortable dealing with clients in a consultative manner and managing a heavy workload.
- Able to take information from clients and insurers and display that information accurately
- Effectively and professionally communicate with clients by telephone, email and letter
- Ensure that clients are updated in line with agreed timescales and procedures
- Professionally liaise with insurers, surgeries and other relevant third parties
- Manage pipeline business efficiently and within agreed timescales to achieve business targets
- Understand and control the underwriting process to ensure applications are assessed correctly and efficiently
What you will need:
1 year+ of administration or customer service experience
Experience dealing with customers or clients over the phone
High attention to detail
Ability to handle sensitive information
Proven track record of providing excellent customer service.
This is a genuine opportunity to progress your career alongside the rapid growth of this organisation. if you are interested and require further information please apply as interviews are being held as soon as possible.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.
(Jo Holdsworth Recruitment - Recruitment Agency)
- Customer Service