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Customer Service Executive

Posted 6 February by Hales Group Limited Easy Apply Ended

Customer Service Executive, £17,000 - £20,000 per annum based on experience

Monday to Friday, 8.30am – 5.00pm

Large manufacturing company based on the outskirts of Thetford

Main Duties:

  • Taking orders from emails, telephone and fax
  • Processing sales orders, using inhouse computer system (similar to CRM or SAGE)
  • Dealing with telephone enquiries in a friendly and efficient manner
  • Supporting the sales team by warm calling, upselling and arranging vouchers and marketing to clients
  • Working in conjunction with the transport and production departments to ensure accurate customer service

Essential Skills:

  • Proven experience within customer service and preferably internal sales
  • Proven organisational skills
  • Keen eye for detail

This is a great opportunity to join a large, growing manufacturing company based on the outskirts of Thetford. The successful candidate will join the company on a 6 month contact to cover Administrative work.

If you would like to apply for this role, please email your current, up to date CV to with a covering letter outlining your suitability for the role.

Reference: 34408286

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