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Customer Service Executive

Posted 31 January by Hays Specialist Recruitment Limited Ended

Your new company

A well-established manufacturing organisation based in Louth.

Your new role

The role of Customer Service Executive will be varied, with responsibility for processing customer orders, quotes and handling queries, providing a high level of customer service and sales support. You will be the first point of contact for customers within your given portfolio, responding and managing issues, invoice and stock enquiries and complaints.

You will be required to co-ordinate sales and act as a project coordinator by registering enquiries and liaising with internal departments in order to issue quotations, lead time requirements and providing regular feedback. You will provide excellent customer service with the ability to pre-empt issues through effective communication, advising on lead times and negotiating as long a lead-time as possible. Other duties include but are not limited to maintaining and logging records of correspondence and enquiries, quotations and orders.

What you'll need to succeed

You will have previous sales support experience, managing the end to end process and delivering a high level of customer service. You will be acting as primary point of contact for customers and therefore you will need excellent communication skills and the ability to manage multiple projects and establish key working relationships with colleagues and client base.

What you'll get in return

The role offers a competitive salary and the opportunity to join a well-established company within the local area.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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