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Customer Service Executive

Posted 2 January by Travail Employment Group Featured Ended

Customer Service Executive

Telford, Shropshire.

Temporary

January 2018 start date

£9.23 per hour.

Monday to Friday.

Good public transport links.

Free parking on site.

09.00 To 17.00hrs.

The Role: Customer Service Executive

Calling existing clients regarding new products and incentives, updating the CRM database with new contacts and information discussed. Effectively retain customers, listen to concerns and addressing any issues given. Educating on products and services whilst giving tailored responses to the client’s needs. Enter detailed notes of all discussions on the CRM system.

Account management and relationship building is key to the role as is excellent customer service. Training will be given, but you will need the drive and passion to impress the customers daily with your professional and cheerful disposition.

The Candidate:

  • Confident telephone manner is essential
  • Previous Customer Service / Account management required
  • Professional appearance and demeanour
  • Able to work to set procedures
  • Have an inquisitive curious nature
  • Excellent grammar skills are required with good attention to detail
  • Strong Microsoft Office Package administration skills

The Company

An opportunity to join a well-established business highly renowned experts in their field.

For further information or to apply, please contact Jackie Fillingham.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Travail Employment Group is acting as an Employment Business in relation to this vacancy.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Reference: 33958245

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