Customer Service Coordinator

Posted 24 February by Adecco
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Do you have great customer Service? Are you available immediately? Do you want full time hours? Do you have previously Administration experience?

If you have answered yes to the above then please read on....

Adecco Recruitment in Ashford are proud to be working with a well know Manufacturing company based in Lympne, Kent.

They are currently recruiting for a Customer Service Coordinator to join them on a Temporary to Permanent Basis.

Job Title: Customer Service Coordinator

Location: Lympne, Kent

Salary: £23,000 per Year

Days of work: Monday to Friday

Hours: 9:00am - 5:00pm

Start Date: Immediate

Parking: On Site

Duties:

  • Manage Customer complaints
  • Schedule engineers work 4 - 6 weeks in advance all the time
  • Contact customers by telephone to arrange suitable timings for maintenance and repair work, confirm by email
  • Work with your designated customer service engineers to produce efficient, effective schedules of work
  • Processing of engineer's time sheets, expense and vehicle reports, highlighting any discrepancies to the Service Operations Manager
  • Manage and process completed work through to invoice stage
  • Raise repair quotations
  • Working in a team of 14

Duration: Temporary to Permanent

Interview Process: Telephone and face to face interview will be held.

Payroll: Weekly pay to then change to Monthly after 12 Weeks.

Holiday: Paid holiday

If this sounds like the perfect role for you then please apply below.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Required skills

  • Administrator

Reference: 40022508

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