Customer Service Coordinator

Posted 2 days ago by REED
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Our client is offering a fantastic opportunity for Customer Experience Coordinators within their in their Claims Dept.  This is a Temporary to Permanent job opportunity for the right people.

Salary will be offered between £20,620 - £22,000 per year dependent upon experience.   Working hours are Mon - Fri covering 2 shifts between 8.30am until 5.30pm (36.15 hours per week)

You will need to have excellent telephone communication experience and be IT literate. 

You will be the first point of contact with their customers(homeowners and builders) who have inquiries regarding claims.  You will need to build a strong rapport creating a good experience for the customer and advise them of the steps they need to take when handling their claim. 

The successful candidate should possess strong, communication and inter personal skills, be able to be empathetic whilst being able to clearly communicate the information contained in the customers policy. Good command of the English language both written and verbal and preferably a GCSE A-C in English and Maths with previous experience in a similar customer service environment.

If you feel you have the necessary skills and experience then please attach your CV or telephone Wendy or Kristine on 019087 660057.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 36098530

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