Customer Service Coordinator

Posted 5 April by Jobwise plc Easy Apply

We are recruiting for an experienced Customer Service Coordinator for a well established company in the Horwich area. This is an ongoing temporary position and has a pay rate of £8.77 per hour rising after 12 weeks with free car parking.


About The Role:
• Supporting the delivery of the services to accounts across the UK
• Liaising with clients and suppliers
• Prioritising service requests on a scale of urgency
• Accurately logging all service requests
• Processing queries and updating systems
• Dealing with complaints, escalation and resolution of all calls
• Working to various levels of service level agreements
• Ensuring records are kept up to date and accurate
• Ensuring that all company accounts are complaint with the required standards

Essential Skills & Experience
• Confident telephone manner
• Strong organisational skills
• Keen eye for detail
• Excellent communication skills
• Able to multi task and working to strict deadlines
• Methodical, analytical and process led
• Strong IT knowledge
• Effective coordinating skills

About The Benefits
• Hours of work, Monday - Friday 9.00am - 5.00pm
• Competitive, £8.77 per hour, rising after 12 weeks to £9.48
• Ongoing temporary work
• Weekly pay
• Free car parking


To Apply
If this sounds like a role you will LOVE, please click on the link.

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Reference: 34831178

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