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Customer Service Coordinator

Posted 12 February by Search Consultancy Easy Apply Ended

Customer Service Coordinatot

  • Wirral based
  • Salary: £17,000 - £18,000
  • Monday to Friday
  • Contract: Full time, Permanent

My client based on the Wirral is looking for a Customer Service Coordinator / Internal Account Manager to join their growing team. You will be working handling inbound calls from customers, identifying their needs and selling relevant products back through your extensive product knowledge. This is a great opportunity for someone with interest and experience within Customer Account Management.

Job Description:

  • Handling inbound calls from existing customers in relation to products they are interested in placing an order for
  • Requires excellent product knowledge in order to advise suitable products to customers to suit their business needs
  • Following up on enquiries from customers who have registered interest via the website
  • Sales order processing
  • Building rapport and relationships with customers in order to retain custom for the future

Person Specification:

  • Ability to question effectively in order to identify a client's needs
  • Excellent communication skills
  • Excellent written and verbal communication skills
  • Professional attitude and telephone manner
  • Have basic IT skills

Apply for this role now online or email your cv directly to

Keywords: customer service; helpdesk; client care; call centre; call centre; inbound; internal sales; sales coordinator

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Required skills

  • customer service; account manager; inbound; outbound; call centre; customer account manager

Reference: 34455236

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