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Customer Service Coordinator

Posted 5 January by Hays Specialist Recruitment Limited Ended

3 Month Temp to Perm, Customer Service Account Manager, up to £25K, Central Watford

You will be working for a leading provider of health and skin care products whose offices are based in Central Watford. The organisation is owned by a world renowned parent company and has an established reputation in their industry.

You will be working as a Customer Service Specialist, focusing on some of my client's key accounts and acting as first point of call for any queries they may have. You will also be required to manage the order approval process, manage order entry, coordinate orders with production and logistics to ensure on time and complete to customer, address incoming customer inquiries and offer productive solutions that increased customer satisfaction.

To be successful in applying to this role you will need to have a high level of communication and the ability to build rapport with people. We want someone enthusiastic that will go the extra mile for their customers; we expect the client's to ask specifically for you when enquiring on the basis of the previous experience they have had dealing with yourself. You will be a good IT user with the ability to learn new systems and you will have used Microsoft packages such as Word, Excel and Outlook.

In return for your expertise and enthusiasm you will have the opportunity to work for a market leader in a role that will become permanent upon reaching your third successful month of probation. The job will be paying between £23K and £25K dependant on experience and is available now for an immediate start.

The offices have a positive and friendly atmosphere and your colleagues will be willing to help you as you are learning new skills, as would you be expected to as new colleagues join. The client also provides regular free lunches with a wide variety of hot meals. If this is not of interest to you, they are only a stone's throw away form the local town centre and rail and bus links.

If this role sounds of interest to you then please get in contact now and we can have a discussion about your previous work experience and how we can take the next steps in application.

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Reference: 34155562

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