Pyramid consultancy are working closely with our client a manufacturer of capital equipment. We are looking to recruit for the role of Customer Service Commercial Manager to develop the customer experience and manage the aftersales service process.
The opportunity would suit candidates from a technically biased customer service/service desk background.
Key focus will be to promote and support the regional capability employees in providing the best services for customers.
This position will be responsible for managing customer service resources to meet all customer service metrics, KPI’s and fiscal budgets.
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